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microsoft software

mstsc.exe crashes on Windows 8 (and how to fix it)

Physical View of the Network

When using MSTSC (Microsoft Terminal Server Client aka RDP or Remote Desktop on Windows) to dial into a local HyperV virtual machine on my laptop it often happened that MSTSC crashed on me. When reconnecting afterwards, the VM was running just fine. So it seemed to be an issue on my local machine and not the VM. I assumed it had something to do with HyperV and RDP and didn’t look into it any further (I didn’t need it that much after all).

The exception code I got in my Event Viewer for the crash was 0xc0000005 on ntdll.dll.

But then I kept having this problem so often when connecting to a physical machine in the network it annoyed me enough to Google for a possible solution.
One post pointed me in the right direction (which I can’t find anymore, sorry about that), being that it had something to do with sharing of local resources. In my case I recently activated the option to transfer sound between the remote and my local machine so I could use Skype & Linq.

Turns out that was indeed the culprit. Whenever my remote machine made a sound, my RDP client crashed. Bummer!
Turning off sound transferring to my host machine made the crashes go away. Sweet!

So if you also run into this, try turning off some of those local resources.

It still sucks if you need sound of course, but in my case, I can live with the silence.

Photo by Robin Gist, cc-licensed.

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